I have had a few different ones and the main complaint I have is that the water reservoir is too small. I have recently bought a Bissell which suits my needs because I can easily remove the water container and re-fill it without having to wait for the machine to cool down. It is easy to use as a hand held or as a mop type. The pads can be easily washed. I'm happy with this purchase as others have blocked up or been inadequate.