bearisgray

I had a very nice experience yesterday evening at this store.

I returned some buttons, the clerk/associate was cheerful.

I did not have to wait at the cutting counter and the lady there listened to my monolog about sewing on slippery fabrics politely! :-)

I got to the check-out counter with my three yards of interfacing - no coupon in hand -

The clerk/associate asked me if I had a coupon - I said "no" - but that I was signed up for e-mail.

He then had me fill out that form again - and then went and found a 40% off coupon somewhere and I got the discount.