I like an organized shop, but the staff is extremely important. I went to a shop one time, and touched a quilt on display. The quilt was draped on top of the shelves. The quilt and it's hanger fell and hit me on the head. Of course, I was mortified, but no one on the staff helped me pick it up, inquired if I was hurt....NOTHING!! They were 10 feet away, but they totally ignored me. Not even an "are you okay?" I guess they were upset that I touched a quilt, but still, I had been whacked on the head. I will never go to that store again, nor will I recommend it. I don't expect the staff to fall all over me, but fortunately most quilt store employees make you feel welcome.