Perky, I understand your dilemma. The store where Ipurchased my Pfaff two years ago is closing at the end of December. (The owner decided she wanted to move on after 20 years of being a business owner.) I'm not sure where I'll have to go now for servicing of my machine. The other LQS in town sells Berninas, and their motto is "We sell the best and service the rest." I will say that I have had my other machines serviced there and have been quite satisfied. I's still like to know there would be a Pfaff dealership close by, though.