i also recommend you check your presser foot pressure setting.
it might also be that - if you have never used this type of foot before - it will take you a little while to get used to it and to learn its quirks. (which would not be any reflection on you. just on the foot.)
i have two janomes.
i found that a janome brand quarter-inch foot works better than other brands.
the O2 is better than the O and costs the same.
i cannot see any difference at all between the brand name and the "equivalents."
that just seems to be the way it is - at least for me.
my non-janomes don't like the janome feet so i guess it's the machine version of tit for tat. LOL
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