I can't get it to print the right size either. I don't understand why sometimes "print actual size" is in my printer options, and sometimes it is not. Sometimes they just print right without checking that box, or "no scaling" or changing anything.
Once, when I had difficulty, someone sent me the right size templates. Another time my husband was able to print them at work, because he had the option to print actual size. He's going to try that again today.
So, I've had this issue 3 of the 8 months. Could it be the way/size/options when the designer uploads them to Quilter's Cache?
Betty, I just read your post, I'll try printing from Explorer.