The main thing here no matter where you buy your machine, make sure its not plastic. That all main parts are metal. I have had a sears Kenmore for over 35 yrs and never ever (knock on wood) had to have it serviced,nor have i ever had a problem with it. I just clean it now and then and oil it. Of course years ago things were made better. I do have a Brothers Disney SE 27OD,which is ok i guess. I keep going back to using my kenmore as it is less complicated for me. Im not one that is computor savy. The Brothers i did get at walmart btw. I do use it now and then but my main sewing is on the Kenmore which is all metal. There is no plastic parts. I guess it boils down too is you get what you pay for.