I travel a lot and so have been in a lot of JoAnn's in different areas. I have found that JoAnn's is not consistent from one store to the next with store policies and have also found that even within the same store they are not consistent from employee to employee or different times shopping. I so often come out of the store irritated that I only shop there when there are not other alternatives or need something quick and know that I can get it there.