This is a dicey problem! I just got my first ever order from 1000's of Bolts--all recognized manufacturers--and the cuts are perfect in color, hand, and you cannot beat the price at 1/2 of quilt shop prices. Makes me wonder why LQS are selling fabric @ 10.00 per yard.
So, it sounds like if we get something from them that is less than expected or promised, we should contact them and ask to return it--but don't wash it! To me, the price of the fabric, the quick service, and the reasonable shipping fee (USPS) makes it worth the risk.
Marie