Originally Posted by PatriceJ
well! harumph! it wasn't very nice of him to laugh at you ... unless, of course, you told him your story in a "laughing at yourself" manner. :hunf:
please do tell us the name of the kit in case somebody knows it and can help you.
I'm a "laugher" myself and have gotten myself in some pretty peculiar situations because of it. But sometimes a situation just lends itself to a good laugh. The poor guy on the other end of the line was probably thinking "..with all that we have to do here, and here comes another problem for us. Sometimes you just gotta laugh.
Do you think that perhaps the NUMBERS are just a typo? Perhaps the directions are correct, but just numbered wrong. Hopefully that would be the case. Good luck.