Did you also get a spool of the Glide thread to try? Love, love LOVE Glide. It is awesome! I'm in a small guild and there are 4 of us with big machines... all 4 of us are now totally hooked on Glide. If you didn't get a spool to try out, contact them. They sent me one for free to try out - which I passed along to all the big machine owners and now we're all on board with Glide.