My son bought me the Keurig two Christmas' ago and, I, too, love it.
A few things I've learned: To avoid having to wash out the single plastic Keurig cup each time, I reuse the little
individual cups over and over. Works for me. There's a video on YouTube if you're
interested.
Mine stopped working, too, a couple of times and I tried everything listed in the manual
to fix it but it didn't work. Was just ready to pitch it when I thought, well, I've not
tried YouTube yet to see if others have had this problem and, lo and behold, my problem
wasn't unique. Many people said you can fix it simply by banging on the top of it with
your fist. So, what did I have to lose since it wasn't working anyway and, what do you
know, it started working and has been working ever since. I'm not recommending you
beat up on your Keurig.....just telling you how I fixed mine........