Wow! That is terrible. Maybe she does have something wrong. As some of you know but don't remember, I got my ss package very early and I have to brag.............I haven't opened it or even thought about it too often. If I start to think about it then I wonder what is inside and who sent it. My ss did a very good job and it is really sealed very well. I wonder what she sent? Hmmmmm... well, I'm being good and am not going to look..............