Hi, I am Linda and I own a Bernina 830 w/embroidery. I am sooo very sorry I bought this machine. I had the 730 and upgraded - UGH. So many problems, so many service calls. Can anyone help me with looping on embroidery. I have changed the tension on the screen - up, up, up then down, down, down. Still loops. Not always!! I have embroidered for years. Think I am good w/stabilizer types, same expensive bobbin thread, same poly embroid thread. It is the machine !!!!!! Anyone else have this ?????