If had had something I wanted done to my specifications then I would put it in writing. I don't care usually so she does what she wants. I think different people do different as far as supplies. I provide the backing, she provides the batt and thread unless I want something special for batt, then I supply it. I hate to quilt so I feel I am getting a good deal. she charges me .005 per square inch. She even trims for me. What a gal!