I love my Bernina - brought it home, took it out of the box and have sewed, almost every day since (2 years now) and by keeping it clean and oiled myself have never needed service. Now, the BSR. I thought I HAD to have it. Paid the extra and find now that I can FMQ as well without it as with it. Would I buy it again - probably not, knowing what I know now. But the Bernina itself - oh ya - in a heart beat!