Originally Posted by dc989

could you get the free shipping to work? I ordered a bolt of Warm and White and it would not kick in.
Contacted customer service who gave me a number to call which I did. The woman I talked with said it was over 30 minutes since my order so she couldn't correct it. I am calling back, because I called as soon as I heard from them. Shipping was $22 so that made me pretty mad.