Janome Memory Craft 12000- Help
I recently bought this machine from a local Sew and Vac store. It's a really long story. Does anyone else have one and know where I can get some instruction on the software? I have the AcuFil Quilt Software and the Horizon Link Software that comes with the machine. The dealer has been no help what so ever. I located a Quilt Store about a half an hour away that offered me classes along with a couple other ladies who were taking delivery of their machines soon. But it just isn't happening. I love the machine, but know I'm not using it to it's full potential because I can't figure out the software. I live in the Raleigh/Durham area of NC. Perhaps if someone on here is knowledgeable of the machine I could get a couple questions answered. It's been a very frustrating experience trying to figure it out on my own. I've even contacted Janome Customer Service and registered a complaint. They told me they were sending my info on to the local district manager. But never heard from them either. So for now I have a very expensive machine that sews great, but could be doing so much more.