Originally Posted by
sarogier
I make art quilts using painted canvas layered with fabric/batting/canvas,etc--thick surfaces with different types of thread. I am looking into getting an innova/sweet 16 or Tiara.
Does anyone have experience w/the innova sit down?
I liked it when i tried it at a quilt conference, but there is no dealer w/i hours of where I live vs. there are local dealers for the sweet 16 or tiara.
How good it telephone support? is it sufficient? do you need to take it to be serviced?
I hear about alot of tension issues w/the sweet 16. i change the type of thread frequently. will this be a problem? is having a nearby local dealer necessary?
Is there any different between the babylock tiara and the HQ?
warranty differences?
I look forward to getting some recommendations!
Happy Holidays!
sandra
For what it's worth I haven't had a minutes trouble with my Sweet 16 but I don't use any type of thread but King Tut. If you switch between types of thread you will have to fiddle with the tension I think. Other than that though I love mine, it's a tank. I have never had to call technical support for anything.