I have had my BL Tiara for just over a year and have experienced no problems at all. I've learned to not be afraid to adjust the upper tension, depending on which thread or batting I use. I chose the BL over the HQ Sweet 16 based on dealer support. They matched the HQ price, as well. I'd do it over again. Try out all the machines and get a real good feel for the dealer relationship. Good luck with your hunt!