I imagine many people will feel like spitting, when I post this . . . but I ordered a Brother CS6000i (for DGD and DD to learn to sew) from WalMart.com. It arrived on time, well packed, and I couldn't be more pleased with it. I've also ordered quite a few other things from WalMart.com and have never been disappointed in their service or packing. Needless to say, I bought my Janome from a LQS . . . but if WM.com had carried it, wouldn't have hesitated to buy it there.