Thank you everyone for your input! My head is no longer spinning. I've made my list of questions, and I've plotted out the dealers I want to go to. I feel now like I need to try several machines in addition to the Janome so I'm on a mission to do so. I plan to try out a new Brother, Juki, Bernina, Baby Lock, Viking, and of course the Janomes I want to check out. I just feel I have to "check out the field" in order to make sure I get the machine that I love the most, and also to know there's nothing better out there that I'd rather have. I talked to a quilting friend, and she sent me to a different Janome dealer where she goes and says she receives perfect customer service. And if I get a salesman on a "rant", I'm going to shut him/her up and ask for someone else to help me. I guess I just wasn't prepared for that initial experience, but I am now. So a big Thank you to everyone!