Originally Posted by sval

I recently purchased a Janome 12000 floor model. So you know I paid a pretty penny for it. As a whole I am not impressed with Janome dealers. The machines are probably pretty comparable these days. So I'd say stay clear of Janome for that reason. Janome is all about bait and switch, false advertising and all about what they can sell you. You get the machine that you think will do one thing. They don't tell you it won't, they just avoid answering, then after the sale, say "oh you're going to need another software pkg".