Originally Posted by Tiffany
Things like "Customer Service" is rare to find and it is almost impossible to find a business where the customer is always right attitude.
The company I work for has a really good customer service department. I'm involved in setting up the Return Material Authorization and when a customer wants to return a unit that they had past the warranty date, we'll still take it. We also have a 90-day satisfaction guarantee. Often it is the service that brings the customers back.