I love my local LQS more and more each day!! Talk about excellent customer service. And the prices are reasonable. Anything that I want that they don't have, they will order for me. And then call me when it comes in....I was there yesterday and one of the owners helped me to make up a couple of gift baskets for some "quilty" friends and then didn't charge me for the little baskets.... :D :D I never go to JoAnn's anymore unless it's really necessary -- and it hasn't been necessary for several months now :D