Old 01-14-2014, 07:06 AM
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Chasing Hawk
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Join Date: Jan 2010
Location: Pacific Northwest
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Default This might end an urban lengend concerning our sewing machines

I received this email from Brother this morning......Should clear up some urban legends........

So basically Innov and Dreamcreator have a few more bells and whistles. And all the others are made with the same parts and sold everywhere else.

I really hope this helps all our "family" here in deciding which machine and where to buy it.


Dear Robin,

Thank you for taking the time to write to us with your question. We apologize for the delay in responding to your email.

Brother has two lines of machines. We have a Dealer line, which are our high end machines and are only available thru our Brother Dealers. These machines have more features and capabilities. Then we have our mass market line, which goes out to all of our other resell partners such as Walmart, Target, Amazon, etc. However, if for instance a PE-770 were available thru a Brother Dealer and online, the machine would be the same regardless of where it was sold and not made differently.

Hope this information is helpful. We appreciate your business and look forward to serving you again.

Sincerely,



Customer Service
Brother International Corporation
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