I do love your machine - my sister would love it. She has been rescuing greyhounds for over 20 years.
It never ceases to amaze me that people do such a crappy job at packing with no remorse and want to blame it on poor handling of the shipping company. Really? They handle thousands of boxes a day, many are on conveyor belts and you use little if any packing material, and think that is good? Not sure who is being cheap here? Use the appropriate packing material and so much can be avoided. My parents used to buy art pieces at shows and have them professionally packed and shipped. If I buy something I want it to arrive in good condition.
In reading the various posts I was so very lucky - I obtained two FW machines, one on Shopgoodwill.com and one on EBAY. Both were well packed and arrived undamaged. If I knew then what I have seen since, I doubt I would take the risk.