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Old 02-04-2014, 04:11 PM
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Lady Diana
Super Member
 
Join Date: Jul 2008
Location: Keller, TX
Posts: 1,916
Default Have to share/ Great Customer Service

Received some jelly rolls that were not the right size. Nancy's Notions contacted the Hoffman company and they are not only replacing them but sending my border (2 yds) and backing fabric (8.25 yards) of my choice, to me as well!!! I can't believe in this day and age that I found someone who went beyond the norm to keep a customer.
Wonderful. Made my day...week.
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