I also love CT for their products as well as their customer service. Back during one of their thread sales, I purchased a bunch of colors, received them, check the invoice with the items only to find somehow a color that was similar to another had been switched. I called them and they didn't question me, just sent the correct color(s) and told me to keep their mistake. I like that idea for sure. I have all their cotton spool thread and I think even their polyester threads in the large spools. My machine loves their thread even though its linty. I try to keep at least 3 of the smaller spools of each color. I've purchased their fabrics and have never been disappointed. Its good to see some companies want to keep their customers happy in these days of trying times in making a buck.