I was concerned about the phone number. As of yet, I have not discussed a business line with my hubby. We gave up our land line to go with a wireless home phone. I do have an email address set up, so maybe I will give the option of filling out the form or sending an e-mail. Most people I have done work for have contacted me through email or from our facebook or etsy page and that has gone well. I already get enough telemarketing calls and I don't want more. I really like to have the email to fall back on and make sure we all agree on what is wanted.