When we went to Best Buy, there was a Microsoft rep who is an absolute whiz with Windows 8. My dh works in computer development for a big company and thought he knew most everything, but this rep was able to show him some things he didn't know -- and in record time. The rep said that in classes he could do everything faster with his Windows 8 touch screen than everyone else. Note the touch screen part of that, which is key. Windows 8 was really developed for touch screens and is not as mouse-friendly as older versions were. Also, the rep had clearly had extensive training in Windows 8. The rest of us get to learn it the hard way!