I just went through this with my new machine. I tried out a Viking 930 and was convinced that was what I was going to buy. I started asking questions about the higher priced machine and was told instead of 24 months same as cash on the 930 I could get 48 on the 960Q. Then I asked if it came with the walking foot with interchangeable feet and was told no it didn't. I said well that's a deal breaker so if you want to throw that in I will probably buy it. So that's what I got and 20% off the rest of the accessories I bought that day. Viking has a loyalty program and you get points for what you buy. I received a $40 gift certificate to use another day on more stuff. It pays to ask for everything. They can say no and you can look around for someone who will.