Old 03-04-2014, 12:09 PM
  #20  
Bneighbor
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Join Date: Jul 2012
Location: NE Ohio
Posts: 464
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I don't expect extra, but I want what I paid for. I was in a store one day and watched the gal cutting fabric, actually using her fingernail to mark the end of the yard. She slid the fabric and then used her other nail to start the next yard. Absolutely not a thread extra. Not a problem, except as she slid the fabric her thumb slid and she was short about 1 inch. The customer asked her to remeasure and the gal acted as if she was doing the customer a favor. When she got to me, there was less that 2 inches of fabric left on the bolt. She figured the amount extra and said it was going to cost so-and-so extra, no discount or remnant price. I asked if she could give me that amount and she looked at me as if I asked for an entire bolt for free! She said absolutely not! I told her if she would not give me that extra small strip, either at a discount or free, then cut it off. She then told me I HAD to buy it because she was not allowed to cut off a remnant that small. If she could not a discount then Her having a small remnant was not my problem. I asked for her to get the manager. I pointed out that I watched this girl cut several pieces and every cut was crooked, shorting the customer. Told her what my situation was and she said "Go shop somewhere else". So I did. Since this happened, the shop has closed. Apparently strong-arming and intimidating the customer is not as bad as not paying your taxes.

Last edited by Bneighbor; 03-04-2014 at 12:13 PM. Reason: Auto fill is my enemy
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