LOL burnsk I will try. I remember when I got my first comp(the same one I am trying to fix!) and I set up my first website store and I didn't know what a URL was. I would call the helpline and they would ask me for my URL and it took a while for me to figure that out!! LOL Then I really really really! struggled on figuring out how to link pages to other sites. the help site on the comp that hosted my site only told you how to link pages within my site. I kept getting service guys who talked over my head. Til I finally got a young guy who would walk me minutely through the steps instead of assuming I knew the lingo and where to find things. I didn't know what a browser window was and this one tech (not the nice one)so aggravated with me I just hung up. That was 3 years ago. I have learned alot since then but there is so much I don't know.