I recently purchased a new Bernina 530 machine and bought a floor model at a nearly 50% discount. I brought it home, set it up and started through the machine manual step by step. I tried every thing shown in the book and made my own notebook of things I learned. I also marked the manual for things that I did not understand. By the way, I live 2.5 hours from the dealer. I called and made an appointment and took my marked manual in and asked them to show me the things I did not understand. They did so cheerfully and I came home and tried again. The outcome is that I understood it all. The one problem is the automatic threader and the next time I go there I will take the machine and a tech will look at it. I am totally happy with the situation and have thought that the dealership treated me fairly. Ane yes, a floor model should be lower in price. Not only is it slightly used (in time) but that use might be hard usage by people who do not know what they are doing with a new machine.