I just bought an inspira frame and during transport we lost one of the ratchet wheel off the pole and I called the grace company and they asked if I needed the whole end piece and I said yes I need everything the goes into the pole and the only thing they sent was the plastic end part so I will be calling them back again today and paying more shipping but if this helps to solve my problem so I can get to use it I will be happy. I do not know if there is somewhere to buy local but surely would love to.