Originally Posted by
0tis
I have a Sapphire 875Q - I love my machine - I've had it about 4 yrs - only had one sort of big issue - it had something to do with feed dogs - I got the dealer to stand behind the repair - since then I only bring it in for cleanings and maintenance - I hope mine lasts forever. Good luck with your machine.
The first big issue with mine was also the feed dogs. After hours of use they would not move. I then had to let the machine sit for a half hour or so and it would work again. That was fixed and I asked him to look and see what he had to fix at that time. There was no charge for me at that time and I have had no further problems with that issue. I really like my machine and talked my best friend into buying one. She left it in the box for 2 years and is just now starting to use it. She says she is really liking it and wonders why it took her so long to get it out of the box. She had an Lilly but it wore out finally.