We bought a whirlpool fridge a couple of years ago and had tons of problems with it. It took 3 units just to get one that worked and we still had an issue that we ended up fixing ourselves. Whirlpool was horrible the entire time. Lowe's was awesome but whirlpool has the most hideous customer service I've ever encountered.
then few months ago we bought a samsung stove and there was a piece missing. Samsung customer service acted like I was lying and it took weeks to get the missing part. It was probably a $5 part. Their customer service was still better than whirlpool but not great.
So now I'm holding a grudge against whirlpool (and all of their offshoots, which includes maytag) and samsung. Before long I won't have any brands to choose from.