DH bought me 1 about 7 yrs ago, and I LOVE it! We bought my Mother one and she loves hers as well, she has RA and her fingers are deformed. I have not tried the new one, but the ones we have are wonderful. The only problem I had was when I was cutting on a plastic table, I figured out that the table was swaying when I cut. DH made me a wood board to lay on it when I was cutting and it worked like a dream again.
Sorry for you all that bought them and didn't like them. Maybe the new ones are made different in some way.