My miele is 18 yrs old and has had one repair. Its a great machine and if I have to replace it I would do so with the same brand. Prior to buying this machine it was a case of new washers every second or third year as they just didn't last or the cost of repairs made it more cost effective to just buy a new one. I think it really is a case of paying for what you get. Though my machine cost a kings ransom it has more than paid for itself with barely a day of not being used, many days on all day especially when all five children were at home. Now it gets more rest though my youngest seems hellbent on producing enough washing to compensate for the absence of her siblings!