Get a new dealer the high end machines are made of mostly metal, how do I know, my brother dreamweaver weighs almost 50lbs and my babylock espire weighed almost 30lbs. he is obviously bashing brother/babylock and giving you miss information so that you will buy a janome from him. I don't understand why some dealers feel the need to do this. Most high end computerized machines do have a few plastic parts, but they are usually high grade industrial strength type plastic, and most people have had these high end machines for over 10years, many people still have their brother ULT's and love them and they still run with millions of stitches on them. I personally would walk away from that dealer, if you are interested in certain machines just read the reviews on them. I have read alot of reviews over the years and the brother/babylock brands I have read far fewer complaints and they seem to be more dependable, now if you are talking low end brothers the plastic is there, but if you are paying 1-200 dollars for a machine I wouldn't expect something durable, This is the area I see most complaints, but I believe its because people don't understand what they are buy, this being said however I have had all my low end brothers for a long time, My first was purchased for me in 94 and my MIL sews on it to this day. I purchased one online in 2005 mechanical plastic, also still runs. My last puchase was almost 3 years ago a small computerized from yes walmart, and yes it still runs beautifully and I used it pretty heavily the first year I got it for classes I took weekly and there were many brands there and I have to say sometimes my machines stitching looked better than some of those high end machines. My machines have never been in the shop for more than a cleaning, other than my dreamy to fix timing for an error I did, and for some machines of other brands in my same price class can't say that about theirs, and thats from my same dealer who deals multiple brands. To me the ones I have seen the least complaints on high end seem to be brother, babylock, janome, and juki. I have seen viking complaints less than the bernina or pfaff, but have met a lot of people with problems with their high end bernina/pfaffs for the money spent I would be mad. So just ignore dealer, do your own research, test drive as much as posible before making a decision, this is an investment. Your using the machine, not the dealer.