Yes, I know they changed all the detergents/soaps re phosphates. I have no idea what kind of environmental damage they may have been doing but they certainly were getting clothes cleaner! We have very 'hard' water here causing all kinds of stains/build up on anything and everything. But the dishwasher is a whole different ballgame. It's a relatively new (@ 5 yr) mid-line KitchenAid. It's one that uses next to no water. It's quiet as anything but it's been a nightmare almost from the day we bought it. Can't tell you how many times the repair folks have been here. At least this last episode I was able to do an easy 're-set' and getting running again on my own.
I'll definitely be looking for this product.