Does this mean if your new to the area & your sewing machine needs warranty work your out of luck. Don't think I'd want that dealer working on my machines. Yes , I've had warranty work done to a machine I bought on-line. I didn't have the orignal packaging. Had to have to have packaged up ( cost me $20). Had to pay to ship it to them & they re-imbursed shipping cost. So I ended up being out $20. When I factor in gas prices I fell I wasn't out much.LOL.
Originally Posted by
athomenow
I would buy from a dealer if I were going to get a new machine. The only other way is to buy used and take your chances. Most dealers don't want to deal with warranty issues if they didn't sell it. Vikings have 1 yr parts and labor, 5 years on the electrical and 20 years on workmanship and defective parts plus there's not much maintenance involved like no oiling ever.