Originally Posted by
mme3924
I know nothing about how long arm quilters work, but is it possible they are subbing these jobs out? As in paying other LA quilters, maybe with less experience, to quilt jobs they've contracted to do? Without telling their customers? I'd assume that's highly unethical, but it might explain why a long armer with 10 years experience turned out a bad product without, apparently, knowing it. Also, the quilter who took notes, appeared to understand the instructions, and yet did something completely different - that sounds like a communication problem to me, not between the customer and the quilter but maybe between the quilter and another quilter.
Absolutely no offense is meant by these questions. I certainly don't think anyone here would do this, and maybe no one does it, ever. Just speculating.
Great minds must think alike: That's exactly what my husband said. He thinks she let someone else get some experience on my quilt. And why she is so eager to make it right. She knows she goofed up. I heard someone at the group say she quilts for two different groups. So she might have gotten some "help".