Originally Posted by
sval
Great minds must think alike: That's exactly what my husband said. He thinks she let someone else get some experience on my quilt. And why she is so eager to make it right. She knows she goofed up. I heard someone at the group say she quilts for two different groups. So she might have gotten some "help".
Well--with charity quilts she just may have given it to another long armer to work on. But I'm not sure why this is such a big offense--unless you were paying for HER to do the work. but it did not sound like that was the case. In my area, there is a long armer who coordinates QOV quilts and asks for volunteer quilters at the long arm quild. No one long arm quilter can do the work of an entire QOV group unless that is all they do. And once it was brought to her attention,she has volunteered to make corrections.
That being said, some of your concern was about tension--on most long arm machines back tension (which you stated was the problem) can not be seen/checked until the quilted section is rolled on the take-up roller--unless you crawl under the machine! But whoever quilted it should have checked at some point
On another matter--was just amazed when you said you'd paid $500 for quilting before--I just had a lady turn down an estimate of $286 for custom quilting on a queen size (going rate in my area) saying her deceased quilter only charged $55 for a queen!