I must say that I am surprised if there seems to be a lot of negativity as the only downside I would repeat is the price, as it runs almost $200.00 here in Canada but they have come down in price since I bought mine. As I said in my previous post, make sure you follow the directions or your fries will not be crispy. My fries don't take 40 min. - more like 30 but the fact it's healthier not to mention SAFER than a deep fryer, makes it a "great buy" for me. IMHO. LOVE mine.