I'm obsessed with them too!!! From their MB's, to their tutorials and patterns, to their shop... I'm hooked!! I've watched Jenny's videos over and over, and even signed up to take her Craftsy Classes. I've learned so much from watching her... I feel like I can tackle anything
That being said.... I've placed two (large) orders with them and found they have excellent customer service. I've got another (extra large) order sitting in my cart for some projects for Christmas. Just love it there!
Oh, the Quilter's Cash is a rewards program they have. You earn 3% of your purchase price (not including shipping/tax) in points. You keep accumulating points and when you're ready to spend, each point is worth $0.01 (so 501 points = $5.01 discount). Hope that makes sense