My daughter was hit with a whammy from Bank of America. She did not know they changed her interest rate from 8% to 30% until they compounded the balance! Automatically she owed 30% more. BOA said she didn't check the opt out square from the notice they sent last summer. My daughter had no idea they sent anything. The bottom line is BOA said sorry, you have to pay the balance with the 30% interest, don't call us anymore. Thank goodness she has the means to pay it all off in a couple of months and drop BOA for everything. She found out many of her co workers have had the same thing happen to them from BOA. Some cannot pay the monthly payment plus an extra 30% to keep the balance from being compounded over and over.