I love Craftsy classes. Some have been better than others, but only 2 was I really disappointed with. One I got a refund no problems, the other was past the deadline to do that
Why do I use craftsy and not my "L"QS? Well the local quilt store is a 45 minute drive. Oh, and they don't offer any classes during the evening, and I work full time. (I've asked about it and they say there is no demand.) And while the few weekend classes I've taken were great, most were on basic quilting skills. They don't have the breadth of classes that Craftsy has, nor are their teachers national (and international) experts on those fields. And the classes rarely cost only $20.