My brother used to say that businesses in his area had the idea that if they could get $1 from a million people they'd make $1,000,000. So, they weren't very interested in come back service. He lived in LA at the time. It seems like a lot of businesses have this attitude now. The only thing that matters is the bottom line.... gotta keep the CEO happy making his/her huge bonuses...... not concerned that workers are struggling to buy food for their families.
It's a far cry from the kind of people I want to do business with. I still like quality products from reputable sellers. I don't think that's so much to ask for.